Don't be scammed

• DO NOT answer calls from 03-21788888
• CALL 1800 888 030 or email aduanskmm@cmc.gov.my to report scam
• BANK NEGARA'S number is 1-300-88-5465 (1-300-88-LINK)
• or SMS to 15888:BNM TANYA (your report /query)

Many fall for 'legal and personal' sounding tricks
PETALING JAYA: Nigerian scam e-mails and SMSes promising expensive lucky draw prizes used to be the norm but scammers are now opting for “legal and personal” sounding tricks to get gullible folk to part with their money.

Lee, (not her real name) a housewife in Seremban received a call from a man claiming to be a bank representative asking if she had bought jewellery from a store at the Kuala Lumpur International Airport (KLIA).

“I said no and he told me to call Bank Negara and gave me a number to call,”

“I was greeted by a professional sounding voice automated machine when I did,” she recalled.  Read more

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Scammers now trick victims by impersonating authorities via internet

'The loan and the sharks that came for it - and I took the bait'

New Pricing for Cheques will now take effect on 2 January 2015

In March 2013, Bank Negara Malaysia (BNM) had announced a new pricing strategy for payment services to address the price distortion between electronic payments (e-payments) and paper-based payment instruments. Under the new pricing strategy, the fee for Interbank GIRO (IBG) transaction conducted via Internet and mobile banking is capped at 10 sen effective 2 May 2013 compared to about RM2 previously, while a new cheque processing fee of 50 sen will be imposed with effect from 1 April 2014.

Since the commencement of the new pricing strategy, there has been encouraging progress made in IBG transactions. The monthly growth rate tripled to 6% or 10 million transactions from May to December 2013 compared to 2% or 6 million transactions in the preceding 8 months. Cheque issuance had also declined at a faster pace of -3.3% or 6.7 million cheques in 2013 compared to only -0.5% or 1 million cheques in 2012.

While there has been encouraging progress made, it is noted that the required devices need to be in place to facilitate a comprehensive acceptance of e-payments particularly, at the federal and state government agencies nationwide.  To allow these entities to put in place the necessary devices, the imposition of the 50 sen cheque processing fee will now be effective beginning 2 January 2015. The banking institutions will also intensify their efforts to provide adequate guidance and incentives to their customers to accelerate the use of e-payments.

 

Bank Negara Malaysia
19 March 2014

 

© Bank Negara Malaysia, 2014. All rights reserved.

Do not be duped by frauds

Serious matter: (From left) Phang, Lau, Pheng and Gerakan Public Service and Complaint Bureau vicechairman Ben Liew Pok Boon at a press conference to hightlight the issue of syndicates impersonating Bank Negara officials at Brem Mall in Kepong recently.

MEMBERS of the public have been warned to be cautious about a syndicate whose members target victims by impersonating Bank Negara officials.

Jef Phang, 36, from Kepong said he received a call on his mobile phone from a female caller who claimed to be a Bank Negara officer. However, the caller used a private number.

“The caller had my full name, address and my mother’s maiden name. Then the call was supposedly passed to a customer service officer who told me that my credit card had expired.

“When I told her that I did not own a card from that particular bank, she asked me for my fixed deposit account and other bank account numbers,” said the businessman, who suspected that something was amiss because Bank Negara would have had such details.    Read more  ......